Safety Center

Your safety is important to us.



EliteDolphin is committed to maintaining a safe, trusted online community



Block and/or report abusive users


Block any member who behaves or treats you in an abusive way and report the behavior to EliteDolphin immediately. Call law enforcement if you feel threatened. Stop communicating immediately with anyone who pressures you for personal or financial information. Your involvement will help keep the community fun and enjoyable.




Guard your identity


Do not post personal contact information in your profile or username. Don't share your real name, personal phone numbers, email address, home address, place of work or any other identifying information until you have established a reasonable level of trust with the other party.Do not give out any phone numbers or contact information (Skype, Whatsapp, e-mail address, home address, workplace) to someone you do not know yet.
Communication via EliteDolphin is fast and secure – there is no reason to go elsewhere.





Always meet in public


Meet for the first time in a populated, public location - never in a private or remote location. No walks on the beach, as romantic as that might sound.



Tell a friend


Inform a friend or family member of your plans and when and where you're going. Be reachable and take your phone with you.





Our Anti-Fraud System



Detection


Our system scans for unusual activity, like messages to many users




Encryption


Encrypted data transmission and the highest security standards




Monitoring


Our 24/7 support team reacts quickly to every suspicious activity



Reports


Abuse reports by our members are processed within minutes




Report All Suspicious Behavior



Report anyone who violates ourTerms of Service. If you’re not sure if something is in violation, reach out to our team and let us know what your concerns are!


This includes:



Anyone asking for money or donations

Anyone you suspect under the age of 13

Members sending harassing or offensive messages

Members behaving inappropriately after meeting in person

Catfish profiles

Spam or solicitation, or advertising on the app



Never Send Money or your Financial Information


Any user who requests money or financial transaction should be reported immediately. There is no reason anyone you have never met should be requesting money from you. For more information, take the U.S. Federal Trade Commission's advice to avoid online dating scams, also available here.




Online Safety



Here are some tips that can help you protect yourself from being easy prey for someone with ulterior motives.




Keep your account safe.


Choose a strong password and keep it safe. We highly recommend that you periodically change your password. Never forward emails from EliteDolphin to anyone, as the links in our emails provide direct access to your account.





Your identity


Face must be clearly visible in at least one photo.
Don’t post any fake pictures.
Never pretend to be someone else.
Don’t lie about your birthday.
Don't impersonate other people.


Trust your gut instinct.


Your instinct is a powerful tool that helps you decide when to move forward with someone and when to turn back and run away. If something doesn't feel right, it probably isn't.




Never Share your Personal Information



Never give personal information, including but not limited to: your social security number, credit card number or bank information, or your work or home address to people you don’t know or haven’t met in person. EliteDolphin will also never ask you for this information either. Should this ever happen, let us know!




Don't Share on your profile


It’s never OK to share the following on EliteDolphin:

Pornographic or sexually explicit content
Shirtless/underwear Mirror Selfies/videos
Nude images/videos of yourself or others
Photos/videos in bikinis/swimwear indoors.
Pictures/videos in underwear
Images/videos that promote violence such as violent acts, guns, knives or weapons
Gory and graphic images/videos
Images/videos that promote any drugs
It is not OK to use pictures or videos of people without seeking their permission
It is not acceptable to use other users’ social media accounts.
Coupon codes sales links





Help us


You too can do a lot to help us. You can report any users that don’t respect our community guidelines.